Before you build or augment a compliant platform, it helps to understand the regulatory landscape you operate in. There are thousands of regulations that could apply to your platform, but the ones that matter most depend on your industry, customer base, and the types of data you handle.
For B2B platforms, larger clients typically insist on compliance checks like SOC 2 and ISO 27001. They may also require data processing agreements, security questionnaires, and proof that your platform follows agreed controls. For B2C platforms, regional rules such as CCPA (California) and GDPR (EU) are often the first priority. On top of that, industry-specific rules matter if you handle sensitive healthcare or financial data. Cyber insurance adds another layer: insurers will typically require you to meet clear standards and controls before they will insure your platform.
The landscape is complex and contains contradictions, but the good news is that there are common frameworks, controls, and policies that can help you meet the most important requirements across the board. If you want a deeper dive, check out our first and second blog posts for more context.
In our Minimal Viable Compliance and Compliance Levels blog posts, we go into what we feel is the minimal set of controls any organization of any size and in any industry should have in place. We then break down the thousands of regulations into three levels of controls: 1) foundational controls that every platform should have, 2) general controls that apply across multiple industries, and 3) very specific controls tailored to particular industries or clients will insist you comply with.
Our solution takes a cover-all-your-bases approach: we build a comprehensive set of controls, policies, and documentation that align with the most common requirements across industries in what we describe as level two compliance. This gives you a strong foundation to meet the needs of your clients and regulators while also providing the flexibility to adapt as your platform evolves for more stringent requirements.