Privacy Policy

At Neosofia, we take a privacy by default/design approach when it comes to your data. Our overarching privacy policy is to collect the minimal amount of information needed to provide users and organizations with a service they consent to. And we don't just say we care about your privacy, we PROVE that we care by making all of our policies public facing including evidence that they are being implemented/enforced.

Your Rights

you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
• Right to Erasure: Also known as the "right to be forgotten," you can request the deletion of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data for direct marketing or other purposes based on legitimate interests.
• Right to Withdraw Consent: If processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
• Right to Lodge a Complaint: You have the right to file a complaint with a supervisory authority if you believe your rights have been violated.

For more information or to exercise your rights, please contact us at privacy@neosofia.tech.

Information we Collect and Our Commitment to You

If you are browsing our public website, we do not store or track any information about you.

If you choose to sign up for an account, our Terms of Service (ToS) will govern your use of the account and related services. These terms outline your responsibilities, our obligations, and the rules for using our platform. By creating an account, you agree to comply with these terms, which are designed to ensure a safe and fair experience for all users. Our ToS will honor all of your rights as stated above.

If you contact us, your message will be deleted after a period of time per our level one data integrity and privacy policies. Your email address, name, and phone number will only be stored in our customer relationship management (CRM) platform if you consent to being contacted in the future.

If you or your organization engages in a consulting agreement with us, the terms of the agreement may contain additional data privacy language that will be adhered to under the terms of the agreement.

Third-Party Services

Neosofia relies on third-party data processors to provide certain services. Below is a list of our third party data processors, the services they provide, and a link to their respective privacy policies.

Vendor	Service	Privacy Link
GitHub	Website - GitHub Pages	GitHub Privacy Policy
Proton	Email - Proton Mail	Proton Privacy Policy
Zoom	Phone and Video - Zoom Phone	Zoom Privacy Policy

Updates to This Policy

This Privacy Policy may be updated periodically. A full change log of this policy can be found here